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Do Healthcare Companies Need Video?

February 17, 2025

Do Healthcare Companies Need Video?

The term healthcare companies covers an extremely wide variety of businesses, ranging from service providers like hospitals and clinics to insurance companies, medical equipment manufacturers, and pharmaceutical corporations. However, no matter what sector of healthcare your business falls under, one thing remains constant: clear communication is crucial.

Whether you are explaining a complex medical procedure to a patient, demonstrating how a product works, or showcasing a revolutionary software solution, a healthcare explainer video can help you succeed in your business goals.

We all know that video is the future of marketing, but in the healthcare industry, it is more than just a trend—it’s a necessity. Patients, caregivers, and healthcare professionals all benefit from clear, engaging, and digestible content that simplifies complex topics. So how can animated videos help?

Let’s break it down.

Explaining Complex Medical Procedures with a Healthcare Explainer Video

Medical procedures can be intimidating, especially when patients don’t fully understand them. A healthcare explainer video can break down complicated medical processes into clear, easy-to-follow visuals, helping to alleviate anxiety and ensure patients are well-informed.

Hospitals and medical practices frequently face the challenge of explaining intricate procedures in a way that is both engaging and easy to comprehend. In these situations, animated explainer videos provide the perfect solution.

Take AdventHealth, the go-to hospital for those living in Greater Orlando, for example. One of their more complicated procedures also happens to sound terrifying to most people: Gamma Knife Radiosurgery. To help ease patient concerns and answer frequently asked questions, they created an animated healthcare explainer video illustrating the step-by-step process.

With the help of a friendly voice-over artist, colorful visuals, and a well-crafted script, something as intimidating as “Gamma Knife” suddenly becomes more approachable and understandable. 

Benefits of Using an Animated Healthcare Explainer Video for Medical Procedures:

  • Reduces patient anxiety by providing a clear explanation of what to expect
  • Saves time for healthcare professionals by addressing common concerns upfront
  • Improves patient compliance by making instructions easier to understand
  • Enhances trust by demonstrating transparency and credibility

When patients feel informed, they are more likely to have confidence in their treatment plan, leading to better outcomes for both healthcare providers and their patients.

Showcasing Healthcare Software Solutions with a Healthcare Explainer Video

Technology plays a crucial role in improving patient care, streamlining processes, and increasing efficiency. However, many healthcare software solutions are complex, making it difficult for potential users to understand their full benefits without a clear and concise explanation.

That’s where a healthcare explainer video comes in.

For healthcare professionals offering software solutions, animated explainer videos are perfect for showcasing the intricacies of what exactly you offer and how it benefits your target audience. In the healthcare industry specifically, it is crucial to provide a detailed yet engaging representation of services—after all, these tools impact patient care and medical decision-making.

HHAeXchange, for instance, developed software to help homecare agencies and caregivers communicate efficiently, making homecare management more seamless. One of their standout innovations was the HHAeXchange app.

To effectively demonstrate its capabilities, we created an animated healthcare explainer video that not only outlined the app’s features but also showed real examples of its interface. This made it easier for agencies and caregivers to understand how to use the app, enhancing adoption rates and overall efficiency.

Why a Healthcare Explainer Video is Essential for Software Solutions:

  • Simplifies complex features for users unfamiliar with the technology
  • Demonstrates real-world applications to improve user engagement
  • Increases adoption rates by making learning the software easier
  • Boosts trust and credibility by providing a clear, professional explanation

A well-executed healthcare explainer video can significantly impact a software company’s success by ensuring its audience fully grasps the app or other product’s value.

Displaying Medical Products with a Healthcare Explainer Video

Medical devices, pharmaceutical products, and healthcare technologies are essential to modern medicine, yet they often require detailed explanations to highlight their functionality and benefits. Unlike consumer goods, medical products are complex, and their effectiveness is directly tied to their proper usage. This makes clear, engaging communication critical—whether you’re educating healthcare professionals, selling to hospitals, or informing patients.

A healthcare explainer video provides a powerful way to visually demonstrate how medical products work, showcase their benefits, and ultimately drive engagement from your target audience.

The Challenge of Explaining Medical Products

Traditional methods of explaining medical products—such as written instructions, brochures, and PowerPoint presentations—are often dry, difficult to understand, and fail to hold the viewer’s attention. This is especially problematic for:

  • Medical device manufacturers that need to demonstrate how their technology improves patient care.
  • Pharmaceutical companies that must communicate the benefits and proper usage of new medications.
  • Healthcare supply companies that want to highlight innovations in medical equipment.

A healthcare explainer video simplifies the process by combining clear visuals, engaging storytelling, and concise messaging, making it easier for potential buyers, healthcare providers, and patients to grasp the key features of a product.

Boosting Patient Engagement and Brand Awareness with a Healthcare Explainer Video

Whether you are a hospital, a medical technology company, a pharmaceutical brand, or a healthcare service provider, your audience needs to trust and understand your offerings before they take action. A healthcare explainer video serves as an effective tool to educate, inform, and engage both patients and healthcare professionals. With clear messaging, engaging visuals, and concise storytelling, animated explainer videos help businesses stand out while enhancing the overall patient experience.

Enhancing Patient Education Through Clear Communication

One of the biggest challenges in healthcare is ensuring that patients fully comprehend their conditions, treatments, or medical procedures. Often, medical jargon can be confusing and overwhelming, leading to a lack of patient confidence and adherence to medical advice.

A healthcare explainer video can simplify complex information into engaging, easy-to-understand visuals, ensuring that patients receive accurate and digestible information. This enhances patient comprehension, reduces anxiety, and increases compliance with treatment plans.

Examples of Patient Education with Healthcare Explainer Videos:

  • Hospitals can create explainer videos to inform patients about upcoming surgeries, pre-procedure instructions, or post-operative care.
  • Pharmaceutical companies can use videos to educate patients on proper medication usage, potential side effects, and best practices.
  • Medical device manufacturers can create tutorials on how to properly use at-home medical devices, such as CPAP machines or insulin pumps.

By presenting information in a visually engaging and non-intimidating way, explainer videos empower patients to take an active role in their healthcare decisions.

Building Trust Through Transparency and Authenticity

Healthcare is a deeply personal industry, and trust is one of the most valuable assets a company can build. Patients, caregivers, and even healthcare professionals are more likely to engage with brands that prioritize transparency, authenticity, and clear communication.

A healthcare explainer video helps establish this trust by:

  • Providing accurate and reliable information in an easy-to-understand format.
  • Humanizing the brand through relatable storytelling, engaging visuals, and professional voiceovers.
  • Addressing patient concerns proactively, reducing fear and uncertainty about procedures or treatments.

Take BD, one of the largest medical technology firms. They needed to not only showcase their products but also tell the story of their mission: advancing global healthcare through research and innovation. With an animated healthcare explainer video, they effectively demonstrated their technology while reinforcing their brand’s credibility.

Increasing Online Visibility and SEO Performance

In the digital era, having a strong online presence is crucial for healthcare businesses looking to reach new patients and clients. With video content being favored by search engines, integrating a healthcare explainer video into your website, blog, and social media platforms can significantly boost search engine rankings and website traffic.

How Healthcare Explainer Videos Improve SEO:

  • Increase dwell time: Visitors stay longer on a website with video content, signaling to search engines that the content is valuable.
  • Reduce bounce rates: Engaging video content keeps users on the page longer, reducing the likelihood of them leaving immediately.
  • Improve search rankings: Google and other search engines prioritize pages with high-quality, relevant video content in search results.
  • Drive social media engagement: Videos are highly shareable on platforms like Facebook, LinkedIn, YouTube, and Instagram, helping businesses reach a broader audience.

By embedding healthcare explainer videos on their website and sharing them across digital channels, medical organizations can increase brand exposure, generate leads, and attract more patients.

Boosting Patient Engagement and Retention

Patient engagement goes beyond attracting new patients—it’s about maintaining meaningful interactions that encourage loyalty and long-term relationships. Healthcare providers, insurance companies, and medical brands that invest in educational and interactive content often see higher engagement rates and patient retention.

How Healthcare Explainer Videos Increase Engagement:

  • Interactive learning: Patients are more likely to engage with dynamic video content compared to static text-based information.
  • Personalized experiences: Explainer videos can be tailored to different patient demographics, addressing specific healthcare concerns.
  • Emotional connection: Storytelling through animation and real-life testimonials can make patients feel more connected to a brand.

A well-crafted healthcare explainer video can help humanize a brand, ensuring patients feel valued and understood.

Strengthening Brand Identity and Recognition

In a crowded healthcare market, standing out requires a strong and recognizable brand identity. A healthcare explainer video can reinforce a company’s brand messaging by:

  • Showcasing its mission, values, and services in an engaging format.
  • Maintaining consistent branding elements, such as logo placement, brand colors, and tone of voice.
  • Differentiating itself from competitors through compelling storytelling and unique visuals.

For example, a health insurance provider might create a series of animated explainer videos detailing how their coverage works, guiding customers through enrollment, claims, and benefits in a simple and engaging manner. This not only educates policyholders but also strengthens brand recognition, making it easier for customers to remember and recommend the company.

A strong brand presence is key to establishing long-term customer loyalty and positioning a healthcare business as a trusted authority in the industry.

Why a Healthcare Explainer Video is a Must-Have

That’s a lot to read through up there so here’s a quick recap if you decided to skip to the end.

  • Enhances patient education – Ensures patients fully understand their treatments and options.
  • Builds trust and credibility – Establishes authenticity through transparent communication.
  • Increases digital visibilityImproves SEO, website engagement, and social media reach.
  • Boosts patient engagement – Encourages interaction, loyalty, and long-term relationships.
  • Strengthens brand identity -Differentiates businesses in a competitive healthcare landscape.

Brewing a Healthcare Explainer Video

So, do you need a healthcare explainer video? The answer is a resounding yes! No matter what type of products or services you offer in the medical field, you can improve patient communication, enhance brand awareness, and increase engagement with the help of an animated healthcare explainer video. If you’re having trouble picturing how an animated video could benefit your business, we’re bursting with ideas and ready to chat! We’ve got over a decade of experience to bring to your next video. You can always reach out to us here.

Let’s Brew This!